AI Scale Force ("AI Scale Force", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website aiscaleforce.com, interact with our services, or engage with us as a client or prospective client.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name, work email, phone number, company, industry, and any message content you submit through our contact and strategy-session forms.
- Information collected automatically — device and usage information (IP address, browser type, pages visited, referring URLs, and timestamps) collected via cookies and similar technologies.
- Information from third parties — where you interact with our services through partners, integrations, or lawful public sources.
2. How We Use Your Information
- To respond to your inquiries and provide the services you have requested.
- To operate, maintain, and improve our website, services, and client engagements.
- To send transactional communications relating to a project, invoice, or engagement.
- To send marketing communications where permitted by law (you may opt out at any time).
- To comply with legal, regulatory, tax, and audit obligations.
3. Lawful Bases for Processing
Where applicable law requires a lawful basis, we rely on: (a) your consent, (b) the necessity of processing to perform a contract, (c) our legitimate interests in operating and marketing our business, and (d) compliance with legal obligations.
4. Sharing of Information
We do not sell your personal information. We share information only with:
- Trusted service providers who process data on our behalf (e.g., cloud hosting, analytics, email delivery, payment processing) under written data-processing terms.
- Professional advisors, auditors, insurers, or regulators where required.
- Acquirers or successors in the event of a merger, acquisition, or reorganization.
- Public authorities when required to comply with applicable law or valid legal process.
5. International Transfers
AI Scale Force operates from the United States, the United Arab Emirates, and India. Your information may be transferred to, stored, and processed in any of these jurisdictions. We implement appropriate safeguards for such transfers as required by applicable law.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize the information.
7. Your Rights
Subject to applicable law, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at gautam@aiscaleforce.com.
8. Cookies
We use essential cookies to operate the website and analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.
9. Security
We use administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are directed to business audiences and are not intended for children under 16. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact Us
Questions about this Privacy Policy or our data practices can be sent to:
AI Scale Force
Email: gautam@aiscaleforce.com
Phone: +91 91765 01010 / +91 91509 40774
Chennai Office: RMZ Millenia Business Park 2, Campus 2, 10th Floor, Dr. MGR Main Rd, Kandhanchavadi, Perungudi, Chennai, TN 600096, India
US Office: 5900 Balcones Drive #4997, Austin, TX 78731
Dubai Office: Al Mamourah Street, Al Nakheel, Ras Al Khaimah, UAE